Logo

What are you looking for?

Get help straight from the team at Coachmetrix...

Coachmetrix Safelisting Instructions

Account Support

Coachmetrix Safelisting Instructions

Last updated on 06 Nov, 2025

Some organizations have particularly strict policies for their email authentication, and new domains should be whitelisted with the client's IT department. 

 Provide the following whitelisting instructions to your client's IT department. 

-----

SAFELISTING INSTRUCTIONS: 

 

Domain

outbound.coachmetrix.com

 

Email Links

links.coachmetrix.com


There are some companies that need to whitelist by the mail server's IP address. In these cases, we use Sendgrid, with a dedicated IP:

IP 
168.245.105.199

Did you find this article helpful?
Previous

How do I add another Coach to my Account?

Next